Terms & Conditions

Introduction

Welcome to OYINNS TOUCH. By accessing our website or booking services, you agree to the following Terms and Conditions. OYINNS TOUCH reserves the right to amend these Terms and Conditions at any time without prior notice. Please review them periodically.

 

Bookings and Payments

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1. Booking Requirements

• All appointments require a deposit to secure your booking.

• Deposits are non-refundable but transferable if cancellation or rescheduling occurs with at least 48 hours’ notice.

• The deposit amount will be applied towards the final cost of the service.

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2. Premium Slots

• Appointments before 11:00 AM and after 6:30 PM will incur an additional £20 charge.

• Sunday bookings are subject to an additional £30 fee.

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3. Payment Methods

• Accepted payment methods include debit card, credit card, and cash.

4. Final Payment

• The balance must be paid in full upon the completion of the service.

 

Cancellations and Refunds

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1. Cancellation Policy

• A minimum of 48 hours’ notice is required to cancel or reschedule an appointment.

• Failure to provide sufficient notice will result in the forfeiture of your deposit.

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2. Late Arrivals

• Clients arriving more than 15 minutes late will be charged an additional £10 fee.

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3. Refunds

• Refunds are not offered for completed services unless at the discretion of OYINNS TOUCH under exceptional circumstances.

 

Service Disclaimer

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1. Quality Assurance

• OYINNS TOUCH strives to provide professional, high-quality services. However, results may vary based on individual hair conditions and adherence to aftercare instructions.

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2. Client Responsibilities

• Clients are encouraged to follow the aftercare advice provided by their stylist to maintain their hairstyle and hair health.

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3. Previous Treatments

• We are not liable for results affected by non-professional or previous treatments that were not disclosed during consultation.

 

Health and Safety

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1. Client Information

• It is the client’s responsibility to inform us of any allergies, sensitivities, or scalp conditions that may impact the service.

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2. Right to Refuse Service

• OYINNS TOUCH reserves the right to refuse services where there is a risk to the client’s health or the safety of our staff.

 

Children’s Policy

• Children under 12 years old must be supervised at all times.

• We ask that only those receiving services attend the appointment to ensure a peaceful and professional environment.

 

Intellectual Property

• All content, including text, images, designs, and logos, on the OYINNS TOUCH website is the exclusive property of OYINNS TOUCH.

• Reproduction or duplication without prior written consent is strictly prohibited.

 

Governing Law

 

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.

 

Thank you for choosing OYINNS TOUCH. For any questions or concerns regarding these Terms and Conditions, please contact us directly.